Our 2015 Nissan Rogue's CVT transmission developed a bearing noise at only 125K which we unfortunately learned was not all that uncommon. The local Nissan dealer informed us that it is not a serviceable item with OEM parts and the transmission likely would need to be eventually replaced at a cost of approximately $7,000 (parts and labour included in that figure). I reached out to the guys at Mr. Transmission and they let me know they have plenty of experience with CVTs and recommended that I bring it in for them to have a listen to it and do some preliminary diagnosis for us at no charge. Raman gave me an estimated range of what it may cost depending on how bad it looked once they disassembled and had a closer look based on other Rogues they had repaired. We decided to have them take it apart and it ended up being closer to the lower estimate he provided with us, which was much, much cheaper than replacing the transmission. I didn't at any point feel we were being pressured to replace more than what was actually worn in the transmission and Raman was always pleasant to deal with. I feel like they had the vehicle for a reasonable amount of time being that they have a steady amount of business coming in (probably due to word of mouth from past happy customers) . We have had the vehicle back for a few weeks now and I have done some long trips in it and it is working well. (I am pretty sure the fuel mileage on average has improved as well!) I am very satisfied with the work done, I feel we were treated fairly pricewise and the customer service was top notch too. I wouldn't hesitate to bring my vehicles there in the future and have already recommended them to friends. Thanks again guys!
Date: June 21, 2023