The staff here are friendly and extremely knowledgeable. You will not be needlessly upsold. You will be given fair and honest pricing. You will be told accurately what is wrong with your car and given options on how to proceed.They are always willing to work with you in scheduling your vehicle in for repairs.I'm actually comfortable going to this business for my vehicle service needs. As a female, many in the industry don't think I am knowledgeable about car issues and try and take advantage of the stereotype.This is NOT THE CASE at Ritos Mr. transmission. They treat everyone with respect.I will continue to use their services no matter where I move in the city.
George and Raman went above and beyond for us. Put in a lot of hours and work, trying to help fix our situation. Unfortunately it was not a fixable situation. Not on them. We got really screwed by SMP Auto in Kitchener with a vehicle and have heard numerous horror stories from others with our experience. BEWARE of SMP auto and a mechanic named Michael Nagy.
Best experience I've ever had sorting out the problems with my car. Knowledgeable, extremely patient and understanding staff. Went above and beyond helping figure out financial aid too. I loved when the parts that needed replacing were shown to me, what happened to them and what needed to be done next was explained extremely well. Definitely recommend! Thank you so much!
Raman has been my go to guy a number of times now. Has helped me out / and squeezed us in to keep both my personal and business vehicles on the road. Has provided different scenarios for repair based on age / longevity of the vehicle which is greatly appreciated . HIGHLY recommend ..