Dang Cao
This was my first time coming here and also my first time dealing with a transmission problem. I brought my Mazda CX-5 in because it was having trouble shifting into 4th and 5th gear. After they checked the car, they explained that there was a problem with the sprag inside the transmission. Since I’ve never had a transmission problem before, I really didn’t know much about it or what I should do. I really appreciate how patient the staff were with me. They didn’t just tell me right away that I needed to rebuild the whole transmission or pressure me into spending money. Instead, they gave me different options and took their time explaining the pros and cons of each one. I asked a lot of questions, and everyone was very nice and willing to explain things to me. They made sure I understood what was happening with my car before I made any decision. I could tell they were actually trying to help me figure out what made the most sense instead of just trying to sell me the most expensive option. In the end, I decided to rebuild the transmission. I also got my engine oil changed, transmission fluid changed, and some other work done. They gave me a pretty good deal for doing everything together, which I really appreciated. What stood out to me the most was definitely the staff. Everyone I dealt with was friendly, patient, and thoughtful. Whenever I had a question or concern, they tried their best to help me. Having transmission problems for the first time can be pretty stressful, but they made the whole experience a lot easier for me. Overall, I had a really good experience here. If I ever have another transmission problem, I would definitely come back. This is a place where I feel comfortable leaving my car and trusting the people working on it. Definitely recommend them if you’re having transmission issues.
Date: October 6, 2026
Website: Google