Automatic Transmission Owen Sound, Ontario

All the guys at Mr. Transmission are awesome! They know their stuff, they’re honest, professional and don’t take advantage of their customers.

Friendly helpful staff who did their best to reduce costs!

Friendly....Knowledgeable and very fast.... ...

Great service very pleased they even called to say they could fit my viechle in the day before my appointment

Chris and his team were very accommodating and helpful. They gave us peace of mind when we brought our car for repair. Best service so far!

Excellent service and friendly staff. It was a pleasure dealing with Chris.

We took our rather aged vehicle (13 years and counting) here to be checked for transmission issues as our mechanic thought our vehicle issues might be the trannie. However, a thorough checkup, including but not limited to a drive by Mr. Transmission staff showed it is not the transmission at fault. They took it out on the road long enough to get several code readings (longer than our mechanic who could only generate one inconclusive code reading) that spell the demise of our vehicle (at 330,000 km & 13+ years, it has had a good run). They advised against putting $$ into the vehicle as they ran a few other tests that point towards a full-out failure of the engine as inevitable. Consider if you will that they did not charge us to check the vehicle and they in no way attempted to take advantage of us by trying to get us to make repairs that would be costly and fruitless. It was an absolute pleasure to deal with such honest folk. Not to diss mechanics and/or service technicians working elsewhere or any repair shops but too often these days, we have run into places where they tend to "create" issues that do not exist to further their business (or so it seems). It was refreshing to deal with good and decent folk even though the news about our vehicle was not as we had hoped. Thank you, Mr. Transmission in Owen Sound for your kindness, professionalism, empathy, and honesty. We had hoped to get a few more years out of our beastie but such is not to be and we thank you wholeheartedly for not trying to take advantage of us and in fact, for advising us against costly repairs that would not be worth the investment. We wish you every success.

I received great service and an honest assessment from Chris and his team. Sincerely appreciated.

Chris was very kind and helped us out when we had an issue during our vacations in Tobermory area. He picked up the phone, took the time to listen, understand and propose solutions. He took the car in to scan it and check the transmission oil quality etc to asses the severity of a very problematic check engine code on our Promaster (dodge transmission). In the end it was best for us not to repair it there due to logistics reason and that is what he told us. Would not take a dime for the service and told us to go on our way because it was the best thing to do for us. I don't see mechanics doing that everyday I'm glad there are still good people out there. Kudos to Chris and his team

What an amazing team. Chris, Ron and the other wonderful man. My car broke down this afternoon at a gas station but before it broke down the battery warning light kept coming on so I got a boost and drove my car to buy a battery. Well started to drive my car and the battery warning light came on again so I heard that Mr transmission does free car diagnostics so decided to call them and had an appointment for 1: 00. Well I just drove my car straight down there and parked my car in their parking lot because I knew as soon as I shut my car off it won't start. Well these three guys come straight to my car as it was squealing as well. They did their diagnostic and it turned out it was my alternator. Well these guys went out of their way to fix my car on the spot. They only work on transmissions but Chris thought I needed a break and fix my car on the spot. I had the parts delivered and the guys worked on it for hours but only charged me under an hour's labor. Their garage closes at 5:00 but all three of these wonderful men stayed later until my car was running properly. There are no words to express the gratitude I have for these three men. Not too many places go out of their way at their own cost to help someone get back on the road. Finding a garage that's willing to help out in a pinch, especially with something outside their usual scope of work, and then stay late to make sure you're back on the road safely, is incredibly rare and special.