My rear diff had been whining and sounding terrible for a while... but since I've only had this truck for ~5 months I wasn't sure if it was normal or not. A different transmission shop said it sounded like normal gear noise, and perhaps sounded loud because of a lack of insulation/soundproofing. Well I took their word for it for a while but I still had a feeling something wasn't right - the sound (and my gas mileage) was getting worse, so I gave Mister Transmission in North Van a call. I brought it in the next day, and they were quickly able to diagnose the issue (diff was a mess, basically). They were able to source parts for this somewhat uncommon diff, rebuild it and get it back to me within about 4 business days which is pretty good in my opinion! Communication was great from start to finish. Obviously it wasn't fun having to pay a bunch of money to fix my truck, but I feel the price was fair (thousands of dollars less than it would have cost to bring it to the dealership for a whole new diff) and the price they quoted me once they knew what needed replacing was the price I paid. Best part is, my truck drives so smooth and quiet now! No more terrible whine! I'd definitely recommend Mister Transmission - thanks Bob and Ken and the rest of the gang!
Date: December 2, 2020