John Southwell
Had this place do a full CVT transmission service on my 2010 Nissan Altima 2.5 S model on Oct 6, 2023. Noah the apprentice tech is also the front desk person. He priced & explained everything effectively. Obviously he is well trained by the owner Kyle who I also had the chance to speak with. The main tech Mike is a well seasoned veteran who has a huge knowledge base. He mentored & showed Noah the entire process, plus Noah did some things with Mike standing right there. Mike is probably mid 50s & his knowledge base & experience is hard to find anywhere. Mister Transmission on Bank St in Ottawa is fortunate to have these 2 men on their team. These 2 men did the job for around $400 tax in, when others wanted significantly more & the front desk staff of others couldn't explain the process as well as Mister Transmission did. Some others said there were only 1 filter to change, others said none, but Mister Transmission said there were 2. Look, trust your transmission & driveline repairs to the experts that only do transmission & driveline work. They do it everyday. This has to be an added value. I am straight up & I haven't been paid or coached to give this great review. I am not related to anyone there. If I am not happy, I say it. If I am pleased I tell everyone. Trust Mister Transmission on Bank St in Ottawa or Edgewater Dr in Kanata. They are both owned franchises of Kyle, who obviously cares about the work they put out.
Date: October 10, 2023
Website: Google
