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We had an intermittent problem that had taken months for our regular mechanic to even acknowledge, at which point he said we needed to take it to a transmission place. In contrast, I appreciated how carefully Gary from Mr. Transmission listened to my description of the problem, writing down all the details despite being busy. They helped me troubleshoot the problem -- a cooked "viscous coupler" (center differential) though they weren't comfortable tackling it themselves. I ended up taking it to a childhood friend of mine who gave it a shot and it's been working for months now without any trouble. Bottom line, I very much appreciated Gary's cooperation and trust working with me on this real head-scratcher!

Excellent service, great price, quick turn around time. Gary is the man! He was excellent explaining the issue sand work to be done and also gave ne a great price on premium breaks.

We took our vehicle in and had some difficulties with the repairs. However we give a 5 star rating for the effort of the team and owner. In the end we are pleased and our expectations were met. A big thanks to the staff and owner.

You have to drop many grands.....I suppose you must go here. Reliable and honest. But geeeeebus are they ever over priced!!!! No wonder they have their own loan company. 400$ for a transmission oil change, every 2 years?. Geezuz. May as well forego the oil changes and replace the transmission every 5 years!!

10/10 all around! Needed a CVT transmission replaced in my 2012 nissan versa and couldn't ask for a better person such as Gary to get the job done right. Keep up the great work 😀

Great people I took my classic car there and they have opened and did a diagnostic on the transmission. It turned out it needed a re-build. I could not effort it now so I told them I will come back later. Gary, after spending all that time on the car did not charge me anything. It is very refreshing to come accross a shop like this. Thank you!

I am very happy with the service provided at Mr. Transmission Waterloo.. brought in my Nissan Rogue 2018, and got my transmission rebuilt, the quality and workmanship is evident with my practically new transmission. From inquiry to return of my vehicle, I was informed of every step. Great customer service.

I’ve got my Honda Transmission serviced at Mister Transmission Waterloo. The team was professional, knowledgeable and efficient. Price was reasonable and highly recommend these guys for your transmission repairs.

I recently brought in my 2019 Ford Escape and I was really worried about what issues I was having with my vehicle, when I met with Gary he was seriously a tremendous amount of help and went the extra mile to help me out and explain everything in detail step by step you can tell when speaking with him that he really takes pride in the work he does , he kept in touch with me throughout the week as well while working on the repair, I know people can be skeptical about getting their transmission fixed especially with the price but you can’t go wrong here I was really pleased with my experience and the final result. Thank you!

Fantastic experience all around! Gary, the gentleman who worked with me, was very transparent and forthcoming about every aspect of repair my car needed, and the turnaround time between dropping my car off and getting it back was just over 24 hours. Fingers crossed my car doesn't need any more maintenance done to it for awhile, but if and when it does I will definitely come back to this location!