Great service They were able to look at my car, and they determined it was not transmission related. They took the time to arrange the vehicle to get to an other shop where it was repaired. Thanks Jordan and team for being transparent and honest!
Brought my van in for an intermittent slip it's having. Where most shops would have tried to sell me work to have done, Jordan advised me to wait until the problem becomes more consistent to help them have a better plan of attack. He explained everything to me thoroughly and let me know what steps to take all free of charge! Great friendly customer service from everyone I talked to. I definitely will recommend them to others and will be back for whatever I need in the future. Great work guys.
Came here last week thinking that I had a transmission leak.After inspecting my vehicle it was determined that it was actually an oil pan leak and there was no charge for the inspection.Honest people and highly recommended.
Eric and his techs were so good to me. I want to thank them. Eric just replaced my torque converter on my 2012 camry for the second time due to a faulty part. (torque converter) I went back to him after the initial converter install (about 5 months later) and I let him know the converter was acting up. He rediagnosed the vehicle and without hesitation said they would redo the job due to a bad torque converter under warranty. Job was done and Eric said that I did not owe him anything. Wow, what customer service. He definitely stands behind his work. The car is running great. I most definitely recommend Mister Transmission in St. Catharines. Thank you Eric!!!!
The service received at the shop was excellent however World class customer service would employ afternoon follow ups with customers when the car is there for multiple days so that customers don't have to call asking whats happening. Otherwise the staff are fantastic and very knowledgeable. Eric and John take the time to explain thing to me. I really like that
Date: March 9, 2023
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