I was heading out of Vancouver to Kamloops when my F150 started to shudder when idling, and stalled a few times. I dropped in to the Mister Transmission on the off chance they could take a quick look and was met by Kyle, a super smiley, super friendly and really helpful employee. He took time out of his lunch break to run a diagnostic that led to a completely new set of spark plugs being ordered, delivered, fitted and tested with 1.5hours of me pulling in. With that I was on my way and was not delayed getting to my destination. Even though this was not their standard area of service, Kyle went out of his way to help me! Very impressed!
Date: August 29, 2020