Written Reviews
Jason made the decision easy because of his trustworthiness. Direct with correct answers and solutions.
Lorne R
4 Mois Ago
10/10, will return again.
Darren M
4 Mois Ago
Most amzing team of specialists they know their stuff. Very patient to answer all my questions trustworthy. Can\'t say enough good things about them
Rachel W
4 Mois Ago
very pleased with service would happily recommend mr. t to others
Rod S
6 Mois Ago
The front office staff are lovely. I had a great time talking to them while I was waiting for my vehicle. When I got my vehicle back there were two greasy hand prints on the inside of the driver\'s door. It is very important to me that my vehicle is very clean. I did call the shop to let them know about the hand prints and to please kindly ask the tech that worked on my vehicle to please be mindful of people\'s vehicles.
The morning after I had the service on my vehicle there was fluid in my driveway under the engine, it looked to me like transmission fluid. My vehicle does not leave spots in my driveway. It is a work truck so it is very important to me that it doesn\'t leave stains in my customer\'s driveway\'s either.
I call the shop and they told me to bring the vehicle out. I did, they quickly brought it into the shop, put it up on the hoist and determined that it was residual fluid from the fluid change, not a leak.
I will keep an eye on my driveway for additional fluid.
When I spoke to Jordan on the phone about the greasy hand prints on the phone he was kind and understanding.
When I was at the shop to have the fluid checked everyone at the front office was very nice but no one apologized for the fluid in my driveway or for the time it took from my day to go back out to their shop.
After paying $29.98 plus HST for Parts Cleaner and having two issues arise from a lack of cleaning I am a little disappointed. I will mention both of these items to people if Mr. Transmission comes up in conversation.
As someone who runs a business if I make a mistake I apologize profusely and offer a discount to make up for my mistake.
Michele R
6 Mois Ago
