Blog

Wes was both knowledgeable and considerate, qualities which are rare today. I felt confident that he would repair my transmission in a competent and honest manner. I cannot say enough about how pleased I am with his service.

Brought my Subaru Outback for a clutch replacement. Had the car done the next day. Price I paid was exactly what I was quoted from Wes. Also the shop dog Pepsi was the most chill dog ever.

Brought my Subaru Outback for a clutch replacement. Had the car done the next day. Price I paid was exactly what I was quoted from Wes. Also the shop dog Pepsi was the most chill dog ever.

Wes and crew did a great job tracking down and repairing an unusual transmission leak for me. Obviously knowledgeable, they were also persistent, adaptable, and skilled. Rather than rack up a huge bill without keeping me in the loop, Wes made sure to keep me informed and gave me the choice of continuing with previously unplanned (and potentially expensive) repairs or calling it a day. He was also very keen to make sure I understood exactly what had gone wrong and what was needed to fix it, and the extra effort he took to demystify the problem and the solution was very much appreciated. I hope that I won’t need any more transmission repairs in the future, but if I do I would not hesitate even for a second to bring it directly to this crew. Top marks!

Loved the customer service! Wes was great. Transmission repair was done as soon as possible over the holiday. Highly recommend.

Wes was great, highly knowledgeable and honest.

We own a Fusion 2010 V6 AWD. Recently, the TPU sprung a leak and instead of having to purchase a new one as TPU can be an expensive item, Wes recommended to re-seal it. He and team rebuilt the TPU with a seal kit, and did a great job! Unfortunately, upon getting our vehicle back, we also noticed a big puddle on the floor when the car parked overnight in the garage. So back to the shop we went. Wes informed us that we had a different leak on the left-hand axle seal. Wes was honest to show me the bushing/seal in that the leak came from a different part, not from the TPU so we know we were not scammed. They fixed the problem within a day!!!. The staff was very kind and even gave us a small discount to cover the multiple taxis rides and a limited edition Mister Transmission lanyard for the key!. In the post-covid environment, we seldom encounter such a positive customer experience (including brushing off the overnight snow with a smile; which was so impressive!). Wes, his partner, and the crew are professional mechanics and deserved the praises. We recommend the business to the family and friends, you can trust this shop to take care of the repair without having to second guess their professional opinion - Jim L.

Wes helped me out in a timely manner. I was sold a car that's clutch was gone in less than a week. Wes and the staff took my car in, had it assessed the next day and repairs started the day after.. I've been driving it for 2 weeks now since then and the car is doing great. Definitely recommend !

Wes was very knowledgeable and helpful and kept me informed throughout the repair. It was a pleasure to deal with such a professional automotive repair shop. I wholeheartedly recommend them for any transmission issues.

Wes explained what was needed, went above and beyond and it was ready when he promised. So glad I chose Mr Transmission!