My fiancé and I have a 2017 Ford focus SE, the car kept revving, it wouldn’t change gears and it wouldn’t go into reverse. I called Mr transmission on a Saturday and left a voicemail knowing they weren't open. Dan called me about an hour later, he said the phone was forwarded to his phone. I told him the problem we where having and he instantly knew what the problem was, and reassured me it wasn’t the whole transmission. Dan stated that he has done a few ford focuses and it sounds like the same problem (the actuator clutch). We took the car in on the Monday and Dan had it in and diagnosed quickly, he called to let us know that it was what he thought it was and the cost. He also fixed the starter which was a different issue but none the less he fixed what needed to be fixed. Dan was amazing throughout our entire transaction, I highly recommend going to this Mr Transmission.
Date: May 15, 2023