Reviews

What Customers Say About Mister Transmission

• Very satisfied with working staff and explanation of the problem

  2 weeks Ago

• Fast Friendly and Very Professional. They checked more than just the transmission of my vehicle. They tried to arrange Financing for the cost.

  3 weeks Ago

• I normally dont bother reviewing but i wont forget how the initial meet was and person that helped was very friendly and wasnt to pushy and advised the proper steps and figured out the issue before spending any money. The rebuild even has a nationwide warranty and i was reminded email about my 10 day check up on car.... Thanks my car is working great :)

  2 months Ago

• MT was very reponsive when I had a transmission problem that stranded me away from home. They did a great job of explaining the problem and completed the work ahead of schedule.

  2 months Ago

• Great service, fast repairs and friendly staff!

  2 months Ago

• I like it when people explain the issue or issues, and how they went from there to fix the issue.Gene did that for me

  2 months Ago

• took longer than we thought but when driver Chris (customer service) helped deliver car home ...HE... wasn't happy with how it went into park so took it back to shop it is staying til fixed :0)

  3 months Ago

• Jean who manages the shop took the time to explain the repairs needed to my transmission, They kept my vehicle inside at night which I appreciated.

  3 months Ago

• I am sure that the repair job was done well, however the customer service that I received was very poor. The communication was inadequate and I felt like I was constantly calling the shop for updates on my car, as they did not call me with progress updates as they promised. I was also told that work would be completed by Thursday, however, it was not done until the very end of the day on Friday, so it was in the shop for over a week, as I had left it there since Thursday the previous week. The manager also kept calling me the wrong name- "Christina", instead of my actual name, which is Christa, even after I corrected him on this. Additionally, I had been told that the repairs would cost approximately $2500 incl. tax, however, when he called me, he quoted over $3200. I managed to get out with a bill of $2900 by only taking a one-year warranty. I am also quite confident that if I had not called them consistently, that I would have not had my car done by Friday, even though I had been clear from the beginning that I needed it done before Monday, the 15th to start my new job. I'm sure the quality of repairs are good, however, they were extremely lacking in terms of customer service.

  3 months Ago

• I was kept informed of the process of my repair. Piece of mind knowing the job will be done right.

  3 months Ago