Commentaires

Such great customer service!

I highly recommend this place. These people are trustworthy and very helpful. I truly appreciate their business.

Aki, had been nothing but helpful and most of all fair. He was willing to pick up the cost of the tow out of his own pocket... To help me out with my Ford Escape... Fixed it, had me come back for follow up service. I would recommend his shop to anyone..

I had a shifting problem and a clutch problem in my manual Elantra. I had gone to two other Mr. Transmission locations and to a Hyundai dealership. All of them misdiagnosed the problem as a transmission problem. I told Mike what parts in the transmission they said needed to be fixed. If Mike were dishonest, he could have used that information to replace parts needlessly, and I would never have known. But he did not. It is rare to find honest hard working mechanical investigators like Mike Arbeau.

Excellent experience and treated with respect!! Can't ask for anything better. My car was leaking fluids, and the engine was making weird noises, all-in-all I thought it was transmission related. Ultimately, it was radiator hoses and a relatively quick fix to get me on my way. During the entire visit, I was not 'talked' down to, and I experienced the courtesy of being told my guess made sense, given the location and look of the leak. I was also given tips in case the hose replacement was not the only issue.

Amazing service Thanks

Mister Transmission DIXIE Branch Was very Professional and Knowledgeable

They replaced the PTU fluid on my Edge ST & were very professional, honest & explained everything very clearly. I would totally recommend them. Very, very happy.Thanks for the great work 👏👍

An unexpected, great experience. My regular mechanic was unable to take my car, and with an axle noise increasing in volume, and a long trip coming in just a few days, I was searching for a reliable place to take my car. I noted that this Mister Transmission is the current incarnation and location for a garage (‘Precision Transmission’) previously recommended by the Automobile Protection Association, so I decided to give them a call. Since an axle is part of the ‘drive train’ they agreed to take the issue on. I brought it in and they went for a 20 minute test drive to hear the noise. (The drive was long because of heavy traffic). Then they switched up some scheduling to make time on their hoist in order to run the car while observing the rotating wheels and drive train. The problem became obvious: a worn left axle — which had been changed only 6 months earlier at my usual garage. Clearly the part has been poor quality or defective. Mister Transmission assured me that I was safe in the short term to continue driving with it, AND they encouraged me to take the back to the mechanic who had done the work originally, for follow up. They would gladly have done the job, but felt it might be in my best interest to have the original mechanic follow up because of the early part failure. I asked them to please charge me for the time and expertise they had provided, but they would not, though I was persistent. I would gladly recommend this business to anyone in need of transmission or drive train service. They are trustworthy and kind, and I am grateful for their help.

The staff at this location were very helpful. I was taken care of efficiently and with great respect. They recognized that the nature of this type of repair is very stressful for the client and did everything they could to help ease the stress. I would recommend this location to anyone who wants a no nonsense approach to their transmission repair. Very fair price and they even drove me home when I dropped the vehicle off.