Written Reviews
A little expensive for work that took only 30 mins. Service was efficient and friendly..
Peter was friendly and accommodating. Pleasure doing business with him.
The transmission was repaired and the vehicle went from un-driveable to great condition in three days. The technicians were great at explaining the likely issue and gave me a price range for repair, and allowed me to take my time to make a decision before taking the transmission apart. Unfortunately, the repair quote after removing the transmission came in $200 above the high end of the quote. However, they were able to bring the price back down to shooting distance of the quoted value which I appreciated. The service was expensive due to its nature, but I am satisfied with the repair, warranty and service.
My car had been leaking transmission fluid for about a month and I kept topping it off until my transmission started slipping and I was getting nervous to drive it. I drove into the Dundas location in London without an appointment, and Peter got my car in right away to look at it. He gave me a quote, which I was happy with and had his fellow mechanic start working on my car right away. I was out of his shop 2 hours later with my problem fixed. Tremendous customer service, and also educated me on how transmissions work. I was very happy with the prompt and friendly service that Peter and his team provided me. I will definately be back if I require more service, and would 100% recommend anyone to visit Peter and his team at this location.
Price wasn't the most important consideration for me. because my car is nine years old and very well-maintained, and I want to keep it for as long as I can. The description of the transmission problem that I was given via cellphone while I was at work, was amazingly detailed - far beyond my own understanding of engine mechanics, However, I've always believed that whenever you listen to someone talk about something they really care about, the description turns into a kind of poetry.. I knew from the explanation of the problem that my car would be in really good hands. The other much-appreciated factors were that Peter cleared his schedule to have the car back to me by the end of the next day (Friday, May 17), so that I could have my car back for the long weekend. Incidentally, it was about $3000 less expensive than a new transmission would have cost.