Written Reviews

Reviewed by Victor R

Great service, and very knowledgeable

2 Days Ago

Reviewed by Trisha B

Overall I was satisfied with the service, they helped me in a quick timely manner and were willing to work with my budget. My only complaint is that I told the shop I only had $1500 total ($500 cash and $1000 space on my credit card). I explained that if the problem couldn't be fixed for $1500, then I wouldn't be able to fix it. The manager told me it would be no problem to keep it around that budget and that he would be able to fix it for $1500. When he called, he told me my TOTAL price would be $1508 and change. He did not say $1508 plus tax. When I got to the shop to pay for my invoice and get my van back, It was $200 more than I expected it to be ($1704). (Being on a fixed income, I was a bit embarrassed, as I did not have a way of obtaining the extra funds at that very moment). The manager apologized for the misunderstanding and was able to bring my bill down to $1619 and explained that I could pay the remainder when I come back for the re-check. I just wish he would have been upfront and told me the total price (tax included) before I came to the shop, as this would have saved me some embarrassment and shame of not being able to pay the unexpected additional $119 when arriving at the shop.

2 Weeks Ago

Reviewed by Werner U

Amazing service and surprisingly fast. Techs were extremely knowledgable, transparent and helpful. Will be doing all future repairs at Mister Transmission from now on, definitely gained my trust.

2 Months Ago

Reviewed by Joanne V

Exceptional customer service. Timely repair and was kept advised during the process. Shuttle service was an added bonus. Round highly recommend.

3 Months Ago

Reviewed by helen p

honest and great service

3 Months Ago

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