George/Rito is a splendid guy offering great service for my Acura TL. Very happy with the end result of the repair of my transmission. I will most definitely recommend his shop.
Very Frustrating to deal with - could never get a solid quote on $ or time line. Was told they had Saturday appointments so we dropped the vehicle off Friday night only to find out on Monday that they don't have mechanics on staff - they just test drive on saturdays to diagnose. Extremely misleading. On Tuesday evening I got a loaner vehicle from George - the engine light was on (not a very good feeling considering they were fixing my engine) and it was almost out of gas. I had to gas it up myself. Will never go back not recommend Mister Transmission regardless of quality of repair because it was such a frustrating experience.
Great customer service !
Did not know 100% what issue was and had to troubleshoot generic engine code; 1st suggested repair seems to have resolved the issue. kept me informed and explained why they were doing what they were doing.