Written Reviews

The reason I would NOT recommend Mister Transmission is that the store manager/service rep. was misleading in what he stated/promised. I explicitly asked when inquiring about the matter when first contacting this location if a diagnosis of the issue is first conducted before any repairs are conducted. I was assured that a FREE diagnosis would first be conducted to determine what the problem/issue is and then would be informed of the estimated cost of the repair before conducting the repair. I could then decide how to proceed. This is precisely why I chose Mister Transmission. However, I was not contacted ahead of the service being conducted and instead received a call shortly after dropping off my car to inform me that the repair had been completed, which I later discovered was being billed at $114.13. It turns out, a squirrel had just placed a walnut in the shifter system of my vehicle which prevented me from shifting into drive. The manager stated he was surprised that the walnut had not fallen out during the towing of the vehicle to his location. It sounded like a very quick and easy matter to address, which required very little time and no parts. Thus, I also do not understand why a ENV fee would be applied. When I asked him how the transmission fluid looked, he had no answer as he had not checked the fluid, which I thought was also part of the free inspection. Thus, while I was happy that the issue was very minor and required no repairs or parts, I was disappointed by the bait and switch approach taken regarding the service. I of course would expect to pay some sort of fee for the service provided, but found the amount questionable and did not appreciate that I was not first informed of what the issue was and the cost to address it. On the positive side I did appreciate that the matter was addressed quickly.

Jean Paul R
7 Mois Ago

Very polite Owner & great work done on my vehicles new transmission ! Thank you!

Brittany W
7 Mois Ago

Very satisfied with the service and professionalism I was given.

Justin H
7 Mois Ago

Great service was repaired in 3 days

Andrew T
8 Mois Ago

Friendly staff. Very helpful and knowledgable

John K
8 Mois Ago

Video Reviews

Services En Vedette
Réparation de transmission

L’évolution des transmissions a rendu ces machines de plus en plus complexes. Celles-ci sont même désormais dotées de composants informatisés.

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Diagnostic technologique

Chez Monsieur Transmission, nous avons accès à des équipements diagnostiques de pointe, ce qui nous permet de vous fournir rapidement des réponses exactes sur le fonctionnement de la transmission de votre véhicule.

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Révision et entretien de la transmission

Tout comme d’autres pièces de votre voiture, votre transmission a besoin d’entretien pour lui assurer une longue vie et éviter les problèmes potentiels.

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Transmissions haute performance

Éprouvez-vous des problèmes avec la transmission de votre «muscle car», votre voiture personnalisée ou encore votre véhicule de course?

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Évaluations De La Clientèle
Honesty and great customer service...
Lou Bilkovski
Honesty and great customer service at this location!!!!
Date: September 9, 2020
Website: Google
Very professional, competent, thorough, and...
268 Weller
Very professional, competent, thorough, and courteous. I had them check a couple things for me and each instance I was impressed with how they were focussed on helping me and not how to gouge me. I had work done here a few years ago and it was a similar experience. Highly recommended
Date: September 5, 2020
Website: Google
amazing service hands down. Thanks...
Anonymous
amazing service hands down. Thanks to Matt.
Date: August 25, 2020
Website: Google
amazing service hands down. Thanks...
Anonymous
amazing service hands down. Thanks to Matt.
Date: August 25, 2020
Website: Google
amazing service hands down. Thanks...
Anonymous
amazing service hands down. Thanks to Matt.
Date: August 25, 2020
Website: Google
Great service! Vehicle works great!...
Sherri Overend
Great service! Vehicle works great! Work done in a timely manner!
Date: August 21, 2020
Website: Google
Thank you Matt, the new...
Spero Betas
Thank you Matt, the new owner of this shop in Kingston Ontario for taking care of my Equinox. Had a complete transmission rebuild just under 3 years ago at 4 thousand dollars. Now, less than 30 KMS driven , problems returned😡. And now the transmission is slipping once again. Its the module in the transmission I was told. Not happy about another 1700 dollars spent. BUT Matt explained it to me and what needs to be replaced. I'm very happy with the SUV running excellent again. Wonderful customer service and very professional, as opposed to the previous owner!! Thank you Matt. Job well done. I would reccomend this establishment to all people or potential customers. 😊
Date: July 1, 2020
Website: Google
Fast, friendly service.
Vicktoria Hart
Fast, friendly service.
Date: May 28, 2020
Website: Google
Great work only does what...
Mary Wlotzka
Great work only does what needs to be
Date: January 16, 2020
Website: Google
In the vehicle repair business,...
Chris Lavalley
In the vehicle repair business, where the majority of consumers feel they're being taken advantage of, Matt Kyes of Mister Transmission Kingston Ontario is one of the honest ones! I'd give him six stars but Google only allows me to give him five. If the service is good I'm a customer for life.
Date: January 2, 2020
Website: Google
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