Team Orange


 

 

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Randall A. Moore, President & CEO

Randall Moore has been with Mister Transmission since 1977. He began as store manager and was quickly promoted to Area Supervisor, Director of Operations, Vice President of Operations, and finally to his current position as President and CEO.

Randall has enjoyed over 40 years in the Canadian automotive aftermarket industry. Starting out in 1972, he worked as a parts counter person and then on to a local automotive outlet as manager. In his previous position as Vice President of Franchise Operations for one of Canada’s largest automotive retail chains, Randy was responsible for the development of both franchisees and staff.

Randall has served his community as President of the local service club and as President of the Richmond Hill Chamber of Commerce. He has been involved with AIA since early 1992; he has served as Chairman of the Education & Training Committee, Second and First Vice-Chair, Chairman of the Board, and currently as Chairman of the Retail Council.

His highly motivational approach to day-to-day issues brings lasting results to those who attend his seminars and training programs. He exposes opportunities to grow and prosper, not only from a business perspective, but also on a personal level.

 


 

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Rick Rogers, Operations

Rick serves on the Board of Responsive Brands, he is responsiible for strategic financing and is the Chair of our Finance Committee. His 25+ years of business experience has primarily been focused in the franchising industry. 

 


 

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Joe Pawlowski, Regional Business Manager

Joe came to Mister Transmission as a Mister franchisee, and was promoted to Regional Buisness Manager in 2012. As Regional Business Manager, Joe’s role is to act as a liaison between our franchisees and head office as well as to provide ongoing support to franchisees. As a former shop owner and builder, he brings his 25+ years of business expertise to help franchisees improve their business.

Contact Joe


 

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David Lemon, Regional Business Manager - Western Canada

David specializes in business development and customer relations, with special skills in employee management, account management, customer service, B2B / B2C / B2G sales, reporting, online advertising, and prospecting. Throughout his career, he consistently demonstrated high levels of success by leading initiatives that resulted in increased revenues and reduced costs. David’s superior analytical skills allow him to analyze a business and conceptualize innovative solutions. As regional business manager for Western Canada at Mister Transmission, David oversees all operations and is responsible for business development and sales growth.

Contact David


 

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Sheila Chan, Controller

Sheila came to Mister Transmission with over 20 years of experience in this field. As Controller, Sheila is responsible for all aspects of our financial reporting and treasury control. She enjoys the challenge of managing complete sets of financial records and providing financial analysis to enhance management decision.

 


 

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Daniella Fiorini, Customer Service Manager

Daniella came to Mister Transmission with over 5 years of experience in a similar role. As Manager of Customer Service, Daniella helps both our customers and our franchisees with any questions and concerns that may arise. Building relationships is her forte and she is well versed in helping resolve issues regarding anything concerning policy, locations, complaints, pricing and navigation. She is a firm believer in networking and the importance of team mentality, she makes it her goal to constantly exceed expectations.

Contact Daniella


 

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Marlene Ricchio, Administrative Assistant/Reception

Marlene's role requires her to excel at customer service and organization. After joining the Mister team in 2000, she has succeeded in forming great relationships with several of our franchisees. She enjoys the various challenges that her role offers,  and is dedicated to helping the team in any way she can.

Contact Marlene


 

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6016 Almon St.
Halifax, NS B3K 1T8
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