Written Reviews

A friend in our town by the name of Andy has worked here for awhile so it was the first place I thought of when my wife\'s car started acting up.

Blayne S
22 Hours Ago

I am reaching out about my recent experience at your Burlington location. On May 23 we dropped off our Ford Escape. We were told they were busy and they wouldn’t be able to look at it for a couple of days. Once they were able to, they would call us with next steps. We understood and would wait for a call from Jeff. After a week, we reached out as we had not heard anything, they hadn’t looked at it. After two weeks, we reached out, as we hadn’t heard anything, they still hadn’t looked at it. We started to get frustrated at the lack of communication and progress. While we were waiting for our vehicle, my husband had been riding his bike to work. I communicated this and Jeff was sympathetic. He said he would get our vehicle looked at ASAP and call me back with what needed to be done. Again, no follow-up communication. I spoke with Jeff again on Tuesday. He said I would have my car by Wednesday. I didn’t hear anything from him, so I called back. He said it wouldn’t be ready until the following day. I let him know that I had a hard deadline of Thursday as it was my daughter’s birthday on Friday and my husband was taking her and a friend to wonderland and needed the car. He said they would never let a little girl down on her birthday and he would have it Thursday by lunch. Thursday at lunch I called and he said maybe by the end of the day but most likely Friday morning. I expressed my frustration at the delays and the lack of communication. He said they would work past five to get it done and that he lived close by and would walk back to the shop to let me in and pick up my vehicle after hours. Again, no call and the phone is not answered past 5:00 PM. I then went to the shop and it was closed and no one was working. At this point I was livid as I had been lied to over and over. We had to rent a car for Friday to get our daughter to wonderland. I called Friday morning to speak with Jeff when the store opened. I spoke with Allan and he said Jeff would be in at 9. I called back after 9 and was told Jeff would be in later in the day. I called later in the day and was told Jeff had a “family emergency” and would not be coming in. I was beyond frustrated at this point. Allen was lovely and had my vehicle ready for 1:00 PM. The service, lack of communication and consistent lies I received by Jeff are inexcusable. I have been unable to speak with Jeff and as such am reaching out to head office. I want to speak with Jeff and expect some compensation ($3400 bill) for the inconvenience, wast of time, poor service, lack of communication and outright lies. I would like a phone call from Mr. Transmission on how this situation will be rectified. Thank you. Amanda Morrow 905-802-5262

Amanda M
22 Hours Ago

Did a great job servicing the transmission in my vehicle. Very polite and professional

Duane Y
22 Hours Ago

Always kept me up to date with what was going on with my Repair. so far no issues with the repair. wound recommend to anyone.

Robert W
1 Day Ago

the maintenance staff were over board cooperative

John k
2 Days Ago

Video Reviews

Featured Services
Transmission Repair

The evolution of transmissions has made these machines and systems increasingly complex. When transmission repairs are required, determining the cause and cure for what ails can be tricky.

Learn More
Transmission Technology

At Mister Transmission we have access to leading-edge diagnostic equipment, enabling us to offer you the fastest and most accurate findings about what’s going on inside your vehicle’s transmission.

Learn More
Transmission Maintenance & Service

Just as you have other parts of your car serviced, your transmission needs maintenance to ensure a long life and avoid transmission problems.

Learn More
Transmission Service
Recent Blogs
Trust Your Automotive Fleet Maintenance ...
Maintaining and repairing your fleet of automotives has to be top of mind as a
Read More
June 23, 2022
The Big Question Regarding Transmission ...
The transmission is one of the most essential and highly complex parts of any
Read More
June 16, 2022
Important Facts About Transmission Fluid...
The transmission is one of the most important parts of any vehicle. It is directly
Read More
June 9, 2022
Common Transmission Problems: The Transm...
One of the most common problems people tend to experience with their transmissions is
Read More
June 2, 2022
Mister Transmission: Your Transmission T...
Everything seems to be computerized these days and automobiles are no different,
Read More
May 18, 2022
3 Common Transmission Repairs
Transmissions are complex pieces of machinery and there’s a lot that can go wrong
Read More
May 11, 2022
When Do You Need Transmission Service?
Transmissions need to be serviced, maintained, and repaired from time to time, but
Read More
May 4, 2022
How Is Transmission Repair Different Fro...
Mister Transmission specializes in servicing transmissions because they’re so
Read More
April 27, 2022
What Are Vehicle Diagnostics?
Discover what vehicle diagnostics are all about, how this practice helps transmission
Read More
April 7, 2022
What Are Some Common Automatic Transmiss...
If you drive a vehicle with an automatic transmission, what are some common automatic
Read More
March 31, 2022